B J Copestick jewellers is an established family business founded by Bruce Copestick in 1991. Prior to opening the business , Bruce worked for Asprey of Bond Street in London where he gained experience in all areas of the jewellery trade. It was from here that he gained several trade qualifications including the retail jewellers diploma,fellowship of the gemmological association and fellowship of the diamond grading association.
 The shop offers a full jewellery repair service carried out by fully qualified goldsmiths and jewellery valuations for insurance and probate are carried out by an NAG registered valuer once a week. Bruce says this is a particularly popular service as clients like the idea of having the jewellery back on the same day. Alternatively,a home visit can be arranged if the client feels this is more convenient.
The shop also offers a custom made service where a piece of jewellery can be made to our clients specifications. This often involves producing sketches at the outset and then creating a 3 dimensional model of the piece in the form of a wax model for the client to view before being made.
Terms & Conditions
As with all commercial websites the following information is provided by b.j copestick Jewellery in order to protect you, the customer and we recommend you read this section prior to purchase:
* B.J.Copestick Jewellery provide this website on an as is basis, and as such no responsibility can be accepted for any errors or omissions, which will be unintentional.
* All products are subject to availability.
* All measurements are approximate, which includes weights in grammes, diamond weight, length and diameters etc.
* Products shown will not be actual size.
* Colours reproduced are as accurate as electronic processes will allow.
* All prices shown are in Pounds (£) Sterling.
* All items will be delivered in presentation boxes or pouches as appropriate.
Returns Policy
We offer an exchange, credit, or refund on your purchase provided that it is returned within 14 Days of delivery. The item must be returned via a receipted delivery service at your own expense. The item must be in pristine condition, unworn, with its original packaging and all relevant receipts and documentation.
PLEASE NOTE that earrings are non-refundable due to Health and Safety Laws, except in the case of manufacturing defects.
Delivery
No charges will be made for postage and packing.
Lost Damaged or Late Packages
Although we make every effort to ensure that your order arrives promptly and in good condition, problems do occasionally occur. If your parcel is taking longer to arrive than anticipated, please contact us. We will then track your parcel through the Royal Mail system. All items are sent Special Delivery and insurance is provided through the Royal Mail, with whom the responsibility for packages remains during transit.
If your order arrives damaged please contact us immediately so that we can take further action.
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